Ever wondered what it would take for property managers to love vendors?
USSI recently hosted a focus group discussion in Baltimore with active participation from property managers of the Baltimore Power Group. Property management professionals from a wide range of companies including third party property management companies (CBRE, Cushman & Wakefield), REITS (Corporate Office Properties Trust) and owner managed commercial buildings (Obrecht, Continental Realty Corporation) shared the challenges they face at work each day. We asked questions about what vendors that provide building services (janitorial services, security, parking, HVAC etc.) do to make the job of property managers easier.
Here’s what we learnt about what vendors need to do to make property managers love them: